IMPORTANT INFORMATION


IMPORTANT INFORMATION – PLEASE READ BEFORE PURCHASING

‘Sense of Pawfection’ products are sold as fun pet fashion accessories, and as such, it is the customers/owners’ sole responsibility for determining the suitability of these products for their pet.

Products are made with high quality cotton fabrics, with a durable polypropylene webbing inner and plastic or metal hardware. Collars are fully adjustable, please see below for my size guide.

Every effort has been made to test and verify the suitability of materials used in my products. The life span of products will depend upon the activity level and usage of each individual pet.

Measuring

Every dog is unique and it is highly recommended you measure your dog to ensure an accurate and comfortable fit. It is also advisable to check the fitting of your pets’ collar regularly as neck measurements may change, especially important with puppies. ‘Sense of Pawfection’ is not responsible for inaccurate sizing. Please ensure your measurements are correct before placing your order.

Measure your pet by one of the following methods:

  • Use a dress makers tape measure placed around the pets’ neck.
  • Use a piece of string or similar if you do not have a dress makers tape to measure the length against a ruler.
  • Measure the length of their current collar against a ruler or tape measure.
  • Add 2cm for a comfortable fit.

Size Guide

All my collars are adjustable. The guidelines below are general sizing recommendations and show the measurements between the shortened and extended length of the collar in centimetres.

Extra Small      21.5 to 32cm

Small        27 to 41cm

Medium       33 to 46cm

Large        38 to 58cm

Extra Large     46 to 74cm

Leads are 120cm in length.

Hardware

The purchaser is responsible for selecting the hardware most suitable for their pet. I have both plastic and metal hardware in many colour options. The d-ring will be metal in all purchases and either welded or fully cast for strength.

These products have been tried and tested with my own dogs over a number of years. However, it is the purchasers/owners responsibility to assess the suitability of using these products with their dogs.

Please be aware that the metal hardware is heavier than the plastic hardware and may not be suitable for really tiny pets. Metal hardware can also make a noise during movement, especially if a metal tag is tapping against it. If the pet is likely to be nervous or reactive to noise, please select plastic hardware. If collars are returned to be exchanged for different hardware, the extra postal charges will be incurred by the customer.

Fitting

Collars are dispatched at a certain length adjusted for packaging purposes only.

  • Remove the collar from the packaging and discard responsibly.
  • Open the collar by pinching the wings of the buckle and sliding the internal half of the buckle from the external half.
  • Loosen the fitting by adjusting the slider along the collar.
  • Place the collar around the pets’ neck to assess the adjustment required.
  • Place two fingers comfortably between your pets’ neck and the collar to make sure it is not too tight.
  • Once the appropriate adjustment has been selected, close the buckle by placing the internal half in the external half. Ensure the 'wings' of the buckle are moving freely and are fully located in the external half of the buckle when fastened.

As with all collars, check for wear and tear regularly and replace when appropriate. ‘Sense of Pawfection’ cannot be held responsible for any incidents or accidents as a result of incorrect fitting.

Differences in Designs

Please be aware that due to the size of the print on some of the fabrics used, the placing of the pattern may be different from the picture/pictures shown. Also, due to screen/monitor differences, colours may vary slightly from the images. I attempt to keep the aesthetics consistent on every product, but such as the nature of handmade items, the final product may differ slightly from the images illustrated.

Delivery

All items will be shipped through Royal Mail by 2nd class signed for delivery. Customers will receive a tracking number once the parcel has been shipped.

The customer is responsible for supplying a correct address and keeping their information up to date on PayPal. The customer will be responsible for paying any extra postal charges incurred due to an incorrect address given.

Care Instructions

As with any kind of fabric, daily use can make products look grubby, especially with the lighter design fabric colours. Products can be washed by hand or machine washable on a cool cycle with similar colours and left to air dry. Please make sure collars are closed so as not to damage the wings of the buckle. Placing in a net laundry bag is advisable. Do not tumble dry.

Wear and Tear

As with all pet products, nothing is indestructible, chew-proof or scratch-proof. By purchasing these products, customers acknowledge the limitations of the materials used.

General wear and tear will occur to any items that are worn on a regular basis. Please be aware that if a pet scratches the product, the fabric can become damaged over time. Similarly, rough play with another pet can also cause damage to the product. Prolonged periods of wetness may also have an impact on the durability of the product and therefore should be dried immediately. Sea water and prolonged periods in direct sunlight may fade the products.  It is the purchaser/owners’ responsibility to check the item regularly and prior to each use to make sure it is still in full working order and safe for their pet. Discontinue use immediately if a defect, damage or issue is found with the product. Items should be replaced by the owner at the first sign of wear and tear, damage or unsuitability. It is not the responsibility of ‘Sense of Pawfection’ for general wear and tear.

Discounts, Trade and Loyalty Scheme

I do not sell wholesale to Trade, Drop-ship or offer discounts for multiple purchases.

I have a Loyalty Scheme for my customers. Each new customer will receive a Loyalty card and a sticker for every £10 spent on my products (excluding shipping). Once they have collected ten stickers, they can choose a collar free from my website as an appreciation of their custom.  

DISCLAIMER

Upon receipt, products must be inspected thoroughly by the purchaser/owner and any defects or issues raised and brought to the attention of ‘Sense of Pawfection’ before use. Once the product has been used it becomes the full responsibility of the purchaser/owner.

‘Sense of Pawfection’ cannot be held liable for the use or misuse of products, damages, injury, loss, or harm caused either directly or indirectly by a defective or broken product. It is the sole responsibility of the user/buyer/owner to ensure the product can withstand the force of their dog.

BY MAKING A PURCHASE YOU ACKNOWLEDGE AND AGREE TO THIS DISCLAIMER AND ALL THE TERMS ABOVE.

It is a legal requirement in the UK that all dogs must wear a collar and tag in public areas.

Thank you for taking the time to read all the information above. Should you have any further questions, please do not hesitate to contact me.

Warmest Wishes

Victoria